# Xero: Global: XPM & Xero HQ - Degraded Performance

> Xero status incident “Global: XPM & Xero HQ - Degraded Performance” on 2024-02-15: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/mmvrxq65yxk5
Last updated: 2024-02-15T04:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-15 02:37 UTC · Resolved: 2024-02-15 04:45 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/mmvrxq65yxk5](https://status.xero.com/incidents/mmvrxq65yxk5)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-02-15 04:45 UTC: Our team has resolved the issue causing customers to experiencing degraded performance in XPM and Xero HQ. We apologise for any inconvenience this has caused. This issue was caused due to a higher than normal amount of requests to our system which resulted in performance issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-02-15 02:37 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/mmvrxq65yxk5
- Citation: Xero, “Global: XPM & Xero HQ - Degraded Performance” (2024-02-15 02:37 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/mmvrxq65yxk5 (CC BY 4.0).
- Markdown link: `[Xero: Global: XPM & Xero HQ - Degraded Performance (2024-02-15)](https://rewindex.com/company/xero/incidents/mmvrxq65yxk5)`


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Canonical: https://rewindex.com/company/xero/incidents/mmvrxq65yxk5 · Markdown: https://rewindex.com/company/xero/incidents/mmvrxq65yxk5.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/mmvrxq65yxk5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:15:16.720Z