# Xero: Global: Some customers are experiencing errors and slowness when accessing Xero

> Xero status incident “Global: Some customers are experiencing errors and slowness when accessing Xero” on 2025-10-27: impact minor (vendor’s label), 21 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/mgx5p65qhwl1
Last updated: 2025-10-27T11:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-27 10:48 UTC · Resolved: 2025-10-27 11:09 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/mgx5p65qhwl1](https://status.xero.com/incidents/mgx5p65qhwl1)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-10-27 11:09 UTC: Our team has resolved the issue causing some customers to experience errors and slowness across Xero. This was related to a product release which has been rolled back. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-10-27 10:48 UTC, resolved after 21 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/mgx5p65qhwl1
- Citation: Xero, “Global: Some customers are experiencing errors and slowness when accessing Xero” (2025-10-27 10:48 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/mgx5p65qhwl1 (CC BY 4.0).
- Markdown link: `[Xero: Global: Some customers are experiencing errors and slowness when accessing Xero (2025-10-27)](https://rewindex.com/company/xero/incidents/mgx5p65qhwl1)`


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Canonical: https://rewindex.com/company/xero/incidents/mgx5p65qhwl1 · Markdown: https://rewindex.com/company/xero/incidents/mgx5p65qhwl1.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/mgx5p65qhwl1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:15:31.197Z