# Xero: Xero Mobile Accounting app - Unavailable for some users

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-11-15 23:16 UTC · Resolved: 2022-11-16 00:22 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/md1kv9lw43vd](https://status.xero.com/incidents/md1kv9lw43vd)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-11-16 00:22 UTC: Our team has resolved the issue customers experienced when they tried to login to the Xero Mobile Accounting App. We apologise for any inconvenience this has caused. We became aware of an issue with quotes in the app that was causing errors for some users. We released a new update to the app and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/md1kv9lw43vd · Markdown: https://rewindex.com/company/xero/incidents/md1kv9lw43vd.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/md1kv9lw43vd · Generated 2026-10-18T09:46:07.826Z