# Xero: Global: Login - newly signed up users receiving errors when logging into Xero

> Xero status incident “Global: Login - newly signed up users receiving errors when logging into Xero” on 2023-02-06: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/m3z816x3fvts
Last updated: 2023-02-06T22:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-06 20:12 UTC · Resolved: 2023-02-06 22:27 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/m3z816x3fvts](https://status.xero.com/incidents/m3z816x3fvts)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-02-06 22:27 UTC: Our team has resolved the issue impacting customers trying to login to Xero after they had recently signed up. This was caused by a technical issue with our event processor, which was restarted to allow events to be reprocessed. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-02-06 20:12 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/m3z816x3fvts
- Citation: Xero, “Global: Login - newly signed up users receiving errors when logging into Xero” (2023-02-06 20:12 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/m3z816x3fvts (CC BY 4.0).
- Markdown link: `[Xero: Global: Login - newly signed up users receiving errors when logging into Xero (2023-02-06)](https://rewindex.com/company/xero/incidents/m3z816x3fvts)`


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Canonical: https://rewindex.com/company/xero/incidents/m3z816x3fvts · Markdown: https://rewindex.com/company/xero/incidents/m3z816x3fvts.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/m3z816x3fvts · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:21:28.488Z