# Xero: Some users are unable to access Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-11-03 22:30 UTC · Resolved: 2019-11-04 02:09 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/m1f12097cklr](https://status.xero.com/incidents/m1f12097cklr)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-11-04 02:09 UTC: Our Product Team have fixed the issue that was preventing a small number of users from working in Xero. We apologise for any inconvenience this may of caused you. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/m1f12097cklr · Markdown: https://rewindex.com/company/xero/incidents/m1f12097cklr.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/m1f12097cklr · Generated 2026-10-18T12:31:46.998Z