# Xero: Some customers are unable to use Pay with AirWallex and Pay with Wise

> Xero status incident “Some customers are unable to use Pay with AirWallex and Pay with Wise” on 2022-11-09: impact minor (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/m0z5w8nhcv63
Last updated: 2022-11-09T03:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-09 00:16 UTC · Resolved: 2022-11-09 03:51 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/m0z5w8nhcv63](https://status.xero.com/incidents/m0z5w8nhcv63)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-11-09 03:51 UTC: Customers are able to use Pay with Airwallex and Pay with Wise. We have resolved the problem which was related to network stability issues and required the system to be reconfigured so it remained stable during high traffic periods. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-11-09 00:16 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/m0z5w8nhcv63
- Citation: Xero, “Some customers are unable to use Pay with AirWallex and Pay with Wise” (2022-11-09 00:16 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/m0z5w8nhcv63 (CC BY 4.0).
- Markdown link: `[Xero: Some customers are unable to use Pay with AirWallex and Pay with Wise (2022-11-09)](https://rewindex.com/company/xero/incidents/m0z5w8nhcv63)`


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Canonical: https://rewindex.com/company/xero/incidents/m0z5w8nhcv63 · Markdown: https://rewindex.com/company/xero/incidents/m0z5w8nhcv63.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/m0z5w8nhcv63 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:53:01.163Z