# Xero: Superannuation page not loading

> Xero status incident “Superannuation page not loading” on 2022-09-05: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/lz93zzz6g2ck
Last updated: 2022-09-05T01:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-05 00:14 UTC · Resolved: 2022-09-05 01:16 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/lz93zzz6g2ck](https://status.xero.com/incidents/lz93zzz6g2ck)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-09-05 01:16 UTC: Our team has resolved the issue impacting AU customers trying to access the Superannuation page in Xero. Our systems experienced a continued high level of traffic, which caused an outage of this product. Our technical team has increased capacity so the system can process all incoming traffic. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-09-05 00:14 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/lz93zzz6g2ck
- Citation: Xero, “Superannuation page not loading” (2022-09-05 00:14 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/lz93zzz6g2ck (CC BY 4.0).
- Markdown link: `[Xero: Superannuation page not loading (2022-09-05)](https://rewindex.com/company/xero/incidents/lz93zzz6g2ck)`


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Canonical: https://rewindex.com/company/xero/incidents/lz93zzz6g2ck · Markdown: https://rewindex.com/company/xero/incidents/lz93zzz6g2ck.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/lz93zzz6g2ck · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:37:28.143Z