# Xero: Hubdoc - some customers receiving errors when accessing Hubdoc

> Xero status incident “Hubdoc - some customers receiving errors when accessing Hubdoc” on 2024-10-24: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/lv9m283f4yhy
Last updated: 2024-10-24T08:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-24 06:50 UTC · Resolved: 2024-10-24 08:10 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/lv9m283f4yhy](https://status.xero.com/incidents/lv9m283f4yhy)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-10-24 08:10 UTC: Our team has confirmed that this issue is now resolved and customers can now access Hubdoc. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-10-24 06:50 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/lv9m283f4yhy
- Citation: Xero, “Hubdoc - some customers receiving errors when accessing Hubdoc” (2024-10-24 06:50 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/lv9m283f4yhy (CC BY 4.0).
- Markdown link: `[Xero: Hubdoc - some customers receiving errors when accessing Hubdoc (2024-10-24)](https://rewindex.com/company/xero/incidents/lv9m283f4yhy)`


---
Canonical: https://rewindex.com/company/xero/incidents/lv9m283f4yhy · Markdown: https://rewindex.com/company/xero/incidents/lv9m283f4yhy.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/lv9m283f4yhy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:15.210Z