# Xero: Global: Hubdoc - Performance and login

> Xero status incident “Global: Hubdoc - Performance and login” on 2023-01-09: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/lk7vxsfsr90l
Last updated: 2023-01-09T13:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-09 12:16 UTC · Resolved: 2023-01-09 13:26 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/lk7vxsfsr90l](https://status.xero.com/incidents/lk7vxsfsr90l)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-01-09 13:26 UTC: Our team has resolved the issue impacting customers using Hubdoc. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-01-09 12:16 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/lk7vxsfsr90l
- Citation: Xero, “Global: Hubdoc - Performance and login” (2023-01-09 12:16 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/lk7vxsfsr90l (CC BY 4.0).
- Markdown link: `[Xero: Global: Hubdoc - Performance and login (2023-01-09)](https://rewindex.com/company/xero/incidents/lk7vxsfsr90l)`


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Canonical: https://rewindex.com/company/xero/incidents/lk7vxsfsr90l · Markdown: https://rewindex.com/company/xero/incidents/lk7vxsfsr90l.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/lk7vxsfsr90l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:31.389Z