# Xero: Some users are unable to access Xero

> Xero status incident “Some users are unable to access Xero” on 2018-04-17: impact minor (vendor’s label), 19 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/l04v2np6gvw1
Last updated: 2018-04-17T03:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-04-17 03:13 UTC · Resolved: 2018-04-17 03:32 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/l04v2np6gvw1](https://status.xero.com/incidents/l04v2np6gvw1)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-04-17 03:32 UTC: Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2018-04-17 03:13 UTC, resolved after 19 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/l04v2np6gvw1
- Citation: Xero, “Some users are unable to access Xero” (2018-04-17 03:13 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/l04v2np6gvw1 (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to access Xero (2018-04-17)](https://rewindex.com/company/xero/incidents/l04v2np6gvw1)`


---
Canonical: https://rewindex.com/company/xero/incidents/l04v2np6gvw1 · Markdown: https://rewindex.com/company/xero/incidents/l04v2np6gvw1.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/l04v2np6gvw1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:56.052Z