# Xero: Some customers are getting logged out of Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-20 22:18 UTC · Resolved: 2020-10-20 23:07 UTC · Duration: 49 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/kymc25bs8lyx](https://status.xero.com/incidents/kymc25bs8lyx)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-10-20 23:07 UTC: Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero. Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/kymc25bs8lyx · Markdown: https://rewindex.com/company/xero/incidents/kymc25bs8lyx.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/kymc25bs8lyx · Generated 2026-10-18T12:19:42.092Z