# Xero: Customers experiencing slowness across Xero

> Xero status incident “Customers experiencing slowness across Xero” on 2023-05-01: impact minor (vendor’s label), 55 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/kyhb2hyfy0hx
Last updated: 2023-05-02T00:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-01 23:48 UTC · Resolved: 2023-05-02 00:43 UTC · Duration: 55 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/kyhb2hyfy0hx](https://status.xero.com/incidents/kyhb2hyfy0hx)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-05-02 00:43 UTC: Our team has resolved the issue that caused customers to experience slowness across the Xero platform. This related to a network connectivity error that our system experienced which caused customers to experience slowness for a short period of time until our engineers were able to resolve this issue. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-05-01 23:48 UTC, resolved after 55 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/kyhb2hyfy0hx
- Citation: Xero, “Customers experiencing slowness across Xero” (2023-05-01 23:48 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/kyhb2hyfy0hx (CC BY 4.0).
- Markdown link: `[Xero: Customers experiencing slowness across Xero (2023-05-01)](https://rewindex.com/company/xero/incidents/kyhb2hyfy0hx)`


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Canonical: https://rewindex.com/company/xero/incidents/kyhb2hyfy0hx · Markdown: https://rewindex.com/company/xero/incidents/kyhb2hyfy0hx.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/kyhb2hyfy0hx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:21:49.213Z