# Xero: [Scheduled] Scheduled outage of Partner Tools

> Xero maintenance “[Scheduled] Scheduled outage of Partner Tools” on 2016-08-21: impact maintenance (vendor’s label), 5.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/kvm8cm5vq72h
Last updated: 2016-08-21T07:43:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2016-08-21 02:29 UTC · Resolved: 2016-08-21 07:43 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/kvm8cm5vq72h](https://status.xero.com/incidents/kvm8cm5vq72h)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-08-21 07:43 UTC: We have an interim solution in place for the API issue we've been experiencing. Xero's API is now operational, however please be aware that our API Partners using our ecosystem applications, and our Practice applications: Xero Practice Manager, WorkflowMax, Workpapers, and Tax may experience some degraded performance or slowness. Importing tax data for NZ Tax and AU Tax clients isn't currently working and will produce error messages. Our teams are continuing to work on a final resolution that sees our API and Practice tools up and running at full expected performance levels. Thanks again for your patience while we continue to resolve these issues. We are very sorry for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Xero, started 2016-08-21 02:29 UTC, resolved after 5.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/kvm8cm5vq72h
- Citation: Xero, “[Scheduled] Scheduled outage of Partner Tools” (2016-08-21 02:29 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/kvm8cm5vq72h (CC BY 4.0).
- Markdown link: `[Xero: Scheduled Scheduled outage of Partner Tools (2016-08-21)](https://rewindex.com/company/xero/incidents/kvm8cm5vq72h)`


---
Canonical: https://rewindex.com/company/xero/incidents/kvm8cm5vq72h · Markdown: https://rewindex.com/company/xero/incidents/kvm8cm5vq72h.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/kvm8cm5vq72h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:01:11.641Z