# Xero: Global: Customers may be unable to log in

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-01-30 23:29 UTC · Resolved: 2025-01-30 23:48 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/kjbclqpypsrm](https://status.xero.com/incidents/kjbclqpypsrm)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-01-30 23:48 UTC: Our team has resolved the issue impacting customers trying to log into Xero. This was caused by third-party supplier issues. When there’s an issue with our third-party suppliers, we work closely with them to understand the impact and push for a resolution as quickly as possible. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/kjbclqpypsrm · Markdown: https://rewindex.com/company/xero/incidents/kjbclqpypsrm.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/kjbclqpypsrm · Generated 2026-10-18T11:47:35.660Z