# Xero: NZ : IRD - Customers unable to file electronically

> Xero status incident “NZ : IRD - Customers unable to file electronically” on 2024-10-11: impact minor (vendor’s label), 2 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/k9jjl9rv8b1r
Last updated: 2024-10-13T21:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-11 15:53 UTC · Resolved: 2024-10-13 21:55 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/k9jjl9rv8b1r](https://status.xero.com/incidents/k9jjl9rv8b1r)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-10-13 21:55 UTC: Our team has resolved the issue impacting NZ customers trying to file tax returns and payruns in Xero and Practice Manager. We apologise for any inconvenience this has caused. This was resolved following a fix on IRD's side.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-10-11 15:53 UTC, resolved after 2 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/k9jjl9rv8b1r
- Citation: Xero, “NZ : IRD - Customers unable to file electronically” (2024-10-11 15:53 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/k9jjl9rv8b1r (CC BY 4.0).
- Markdown link: `[Xero: NZ : IRD - Customers unable to file electronically (2024-10-11)](https://rewindex.com/company/xero/incidents/k9jjl9rv8b1r)`


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Canonical: https://rewindex.com/company/xero/incidents/k9jjl9rv8b1r · Markdown: https://rewindex.com/company/xero/incidents/k9jjl9rv8b1r.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/k9jjl9rv8b1r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:18:54.574Z