# Xero: AU: Payroll - Some customers are unable load the employee list and reports

> Xero status incident “AU: Payroll - Some customers are unable load the employee list and reports” on 2023-07-18: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/jyr5r4ct60z6
Last updated: 2023-07-18T05:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-18 02:37 UTC · Resolved: 2023-07-18 05:46 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/jyr5r4ct60z6](https://status.xero.com/incidents/jyr5r4ct60z6)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-07-18 05:46 UTC: This incident has been resolved. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-07-18 02:37 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/jyr5r4ct60z6
- Citation: Xero, “AU: Payroll - Some customers are unable load the employee list and reports” (2023-07-18 02:37 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/jyr5r4ct60z6 (CC BY 4.0).
- Markdown link: `[Xero: AU: Payroll - Some customers are unable load the employee list and reports (2023-07-18)](https://rewindex.com/company/xero/incidents/jyr5r4ct60z6)`


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Canonical: https://rewindex.com/company/xero/incidents/jyr5r4ct60z6 · Markdown: https://rewindex.com/company/xero/incidents/jyr5r4ct60z6.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/jyr5r4ct60z6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:51.291Z