# Xero: Global: Bills - Some customers are unable to access Bills

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-01 19:08 UTC · Resolved: 2025-12-01 19:36 UTC · Duration: 28 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/jycpshsy6tbg](https://status.xero.com/incidents/jycpshsy6tbg)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-12-01 19:36 UTC: Our team has resolved the issue impacting customers trying to access Bills. We apologise for any inconvenience this has caused. This was due to a change which was rolled back.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/jycpshsy6tbg · Markdown: https://rewindex.com/company/xero/incidents/jycpshsy6tbg.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/jycpshsy6tbg · Generated 2026-10-18T09:55:58.911Z