# Xero: Users are receiving intermittent timeout errors when making changes to a payrun

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-06 03:12 UTC · Resolved: 2020-10-06 07:21 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/jm851d65151h](https://status.xero.com/incidents/jm851d65151h)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-10-06 07:21 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/jm851d65151h · Markdown: https://rewindex.com/company/xero/incidents/jm851d65151h.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/jm851d65151h · Generated 2026-10-18T12:35:19.929Z