# Xero: ATO service outage - degraded service

> Xero status incident “ATO service outage - degraded service” on 2023-07-19: impact minor (vendor’s label), 4.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/jj1ppfrff7kh
Last updated: 2023-07-20T04:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-19 23:26 UTC · Resolved: 2023-07-20 04:11 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/jj1ppfrff7kh](https://status.xero.com/incidents/jj1ppfrff7kh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-07-20 04:11 UTC: The ATO have confirmed they have implemented a fix which has resolved the impact to customers. This issue is now closed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-07-19 23:26 UTC, resolved after 4.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/jj1ppfrff7kh
- Citation: Xero, “ATO service outage - degraded service” (2023-07-19 23:26 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/jj1ppfrff7kh (CC BY 4.0).
- Markdown link: `[Xero: ATO service outage - degraded service (2023-07-19)](https://rewindex.com/company/xero/incidents/jj1ppfrff7kh)`


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Canonical: https://rewindex.com/company/xero/incidents/jj1ppfrff7kh · Markdown: https://rewindex.com/company/xero/incidents/jj1ppfrff7kh.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/jj1ppfrff7kh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:28:35.287Z