# Xero: Some users are experiencing a degraded performance in Xero HQ

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-12-11 19:00 UTC · Resolved: 2017-12-11 22:34 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/j0r9bjm79lky](https://status.xero.com/incidents/j0r9bjm79lky)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-12-11 22:34 UTC: Our Product Team have resolved the performance issue that was experienced in Xero HQ. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/j0r9bjm79lky · Markdown: https://rewindex.com/company/xero/incidents/j0r9bjm79lky.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/j0r9bjm79lky · Generated 2026-10-18T11:45:21.177Z