# Xero: Some users are unable to send, download and print invoices

> Xero status incident “Some users are unable to send, download and print invoices” on 2021-10-18: impact minor (vendor’s label), 44 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/hw7jqf5wzkjx
Last updated: 2021-10-18T16:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-10-18 16:05 UTC · Resolved: 2021-10-18 16:49 UTC · Duration: 44 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/hw7jqf5wzkjx](https://status.xero.com/incidents/hw7jqf5wzkjx)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2021-10-18 16:49 UTC: Our Product Team have resolved the issue that was preventing users from sending, downloading and printing invoices. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2021-10-18 16:05 UTC, resolved after 44 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/hw7jqf5wzkjx
- Citation: Xero, “Some users are unable to send, download and print invoices” (2021-10-18 16:05 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/hw7jqf5wzkjx (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to send, download and print invoices (2021-10-18)](https://rewindex.com/company/xero/incidents/hw7jqf5wzkjx)`


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Canonical: https://rewindex.com/company/xero/incidents/hw7jqf5wzkjx · Markdown: https://rewindex.com/company/xero/incidents/hw7jqf5wzkjx.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/hw7jqf5wzkjx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:55:30.555Z