# Xero: Global: Xero Accounting App - Some customers are unable to access the Xero Accounting App

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-13 18:43 UTC · Resolved: 2025-11-13 20:36 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/hry62ltv6rpj](https://status.xero.com/incidents/hry62ltv6rpj)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-11-13 20:36 UTC: Our team has resolved the issue impacting customers trying to access the Xero Accounting App. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/hry62ltv6rpj · Markdown: https://rewindex.com/company/xero/incidents/hry62ltv6rpj.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/hry62ltv6rpj · Generated 2026-10-18T09:46:14.376Z