# Xero: UK: VAT - Error message when trying to access return

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-09-11 08:29 UTC · Resolved: 2023-09-11 09:00 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/hmd27bdw1785](https://status.xero.com/incidents/hmd27bdw1785)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-09-11 09:00 UTC: HMRC has resolved the issue causing some customers to experience errors when trying to access the MTD VAT return. This issue was affecting all providers but HMRC have confirmed this is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/hmd27bdw1785 · Markdown: https://rewindex.com/company/xero/incidents/hmd27bdw1785.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/hmd27bdw1785 · Generated 2026-10-18T12:35:56.758Z