# Xero: Some users are a seeing error 500 when accessing invoicing

> Xero status incident “Some users are a seeing error 500 when accessing invoicing” on 2020-07-23: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/hlstwy5lywqs
Last updated: 2020-07-23T22:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-23 19:40 UTC · Resolved: 2020-07-23 22:29 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/hlstwy5lywqs](https://status.xero.com/incidents/hlstwy5lywqs)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-07-23 22:29 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2020-07-23 19:40 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/hlstwy5lywqs
- Citation: Xero, “Some users are a seeing error 500 when accessing invoicing” (2020-07-23 19:40 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/hlstwy5lywqs (CC BY 4.0).
- Markdown link: `[Xero: Some users are a seeing error 500 when accessing invoicing (2020-07-23)](https://rewindex.com/company/xero/incidents/hlstwy5lywqs)`


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Canonical: https://rewindex.com/company/xero/incidents/hlstwy5lywqs · Markdown: https://rewindex.com/company/xero/incidents/hlstwy5lywqs.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/hlstwy5lywqs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:07:41.182Z