# Xero: Global: Xero - Customers may have experienced errors accessing Xero

> Xero status incident “Global: Xero - Customers may have experienced errors accessing Xero” on 2024-07-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/hkktqdd2v8s1
Last updated: 2024-07-03T21:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-03 21:40 UTC · Resolved: 2024-07-03 21:40 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/hkktqdd2v8s1](https://status.xero.com/incidents/hkktqdd2v8s1)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-07-03 21:40 UTC: Our team has resolved the issue impacting customers trying to access Xero. This related to a database upgrade which meant customers were unable to access Xero for short time. We apologise for the inconvenience this caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2024-07-03 21:40 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/hkktqdd2v8s1
- Citation: Xero, “Global: Xero - Customers may have experienced errors accessing Xero” (2024-07-03 21:40 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/hkktqdd2v8s1 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero - Customers may have experienced errors accessing Xero (2024-07-03)](https://rewindex.com/company/xero/incidents/hkktqdd2v8s1)`


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Canonical: https://rewindex.com/company/xero/incidents/hkktqdd2v8s1 · Markdown: https://rewindex.com/company/xero/incidents/hkktqdd2v8s1.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/hkktqdd2v8s1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:21.699Z