# Xero: Global: Hubdoc - Customers attempting to access Hubdoc are experiencing errors.

> Xero status incident “Global: Hubdoc - Customers attempting to access Hubdoc are experiencing errors.” on 2024-08-06: impact none (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/hfpf8qrlyk03
Last updated: 2024-08-06T03:21:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-06 01:55 UTC · Resolved: 2024-08-06 03:21 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/hfpf8qrlyk03](https://status.xero.com/incidents/hfpf8qrlyk03)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-08-06 03:21 UTC: Our team has resolved the issue impacting customers trying to access Hubdoc. We apologise for any inconvenience this has caused. This was caused by a product change, and our team made some system adjustments to resolve the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2024-08-06 01:55 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/hfpf8qrlyk03
- Citation: Xero, “Global: Hubdoc - Customers attempting to access Hubdoc are experiencing errors.” (2024-08-06 01:55 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/hfpf8qrlyk03 (CC BY 4.0).
- Markdown link: `[Xero: Global: Hubdoc - Customers attempting to access Hubdoc are experiencing errors. (2024-08-06)](https://rewindex.com/company/xero/incidents/hfpf8qrlyk03)`


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Canonical: https://rewindex.com/company/xero/incidents/hfpf8qrlyk03 · Markdown: https://rewindex.com/company/xero/incidents/hfpf8qrlyk03.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/hfpf8qrlyk03 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:44:10.998Z