# Xero: Payroll - Some users are unable to access Payroll

> Xero status incident “Payroll - Some users are unable to access Payroll” on 2023-03-29: impact minor (vendor’s label), 53 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/gtxlfpgj5wgy
Last updated: 2023-03-29T01:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-29 00:24 UTC · Resolved: 2023-03-29 01:17 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/gtxlfpgj5wgy](https://status.xero.com/incidents/gtxlfpgj5wgy)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-03-29 01:17 UTC: Our team has resolved the issue impacting some customers trying to access Payroll in Xero. We apologise for any inconvenience this has caused. This issue related to a system connectivity issue which our technical team implemented a fix which returned services to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-03-29 00:24 UTC, resolved after 53 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/gtxlfpgj5wgy
- Citation: Xero, “Payroll - Some users are unable to access Payroll” (2023-03-29 00:24 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/gtxlfpgj5wgy (CC BY 4.0).
- Markdown link: `[Xero: Payroll - Some users are unable to access Payroll (2023-03-29)](https://rewindex.com/company/xero/incidents/gtxlfpgj5wgy)`


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Canonical: https://rewindex.com/company/xero/incidents/gtxlfpgj5wgy · Markdown: https://rewindex.com/company/xero/incidents/gtxlfpgj5wgy.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/gtxlfpgj5wgy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:25.342Z