# Xero: Some Users Are Unable to Access Workpapers

> Xero status incident “Some Users Are Unable to Access Workpapers” on 2017-01-31: impact minor (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/gm6r214d6smy
Last updated: 2017-01-31T02:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-01-31 02:13 UTC · Resolved: 2017-01-31 02:44 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/gm6r214d6smy](https://status.xero.com/incidents/gm6r214d6smy)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-01-31 02:44 UTC: Our Product Team have now resolved this so you can now log into Workpapers. If you are still having any issues accessing Workpapers, please let us know. Please accept our apologies for the inconvenience this caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-01-31 02:13 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/gm6r214d6smy
- Citation: Xero, “Some Users Are Unable to Access Workpapers” (2017-01-31 02:13 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/gm6r214d6smy (CC BY 4.0).
- Markdown link: `[Xero: Some Users Are Unable to Access Workpapers (2017-01-31)](https://rewindex.com/company/xero/incidents/gm6r214d6smy)`


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Canonical: https://rewindex.com/company/xero/incidents/gm6r214d6smy · Markdown: https://rewindex.com/company/xero/incidents/gm6r214d6smy.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/gm6r214d6smy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:09.118Z