# Xero: AU: Connected BAS - some customers unable to access Connected BAS

> Xero status incident “AU: Connected BAS - some customers unable to access Connected BAS” on 2022-10-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/gl7sp68q3vln
Last updated: 2022-10-12T02:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-10-12 02:00 UTC · Resolved: 2022-10-12 02:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/gl7sp68q3vln](https://status.xero.com/incidents/gl7sp68q3vln)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-10-12 02:00 UTC: AU customers can now access Connect BAS. A recent product release caused network connectivity issues which resulted in some customers receiving an error message when they tried to access Connected BAS. We have resolved this and apologise for any inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2022-10-12 02:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/gl7sp68q3vln
- Citation: Xero, “AU: Connected BAS - some customers unable to access Connected BAS” (2022-10-12 02:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/gl7sp68q3vln (CC BY 4.0).
- Markdown link: `[Xero: AU: Connected BAS - some customers unable to access Connected BAS (2022-10-12)](https://rewindex.com/company/xero/incidents/gl7sp68q3vln)`


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Canonical: https://rewindex.com/company/xero/incidents/gl7sp68q3vln · Markdown: https://rewindex.com/company/xero/incidents/gl7sp68q3vln.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/gl7sp68q3vln · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:52.570Z