# Xero: Global: Xero - newly signed up users unable to login

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-04 01:41 UTC · Resolved: 2023-09-04 02:48 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/ghfh7f3jf3gh](https://status.xero.com/incidents/ghfh7f3jf3gh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-09-04 02:48 UTC: Our team has resolved the issue preventing newly signed up users from logging in to Xero. This was caused by a recent change which our technical teams have now resolved. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/ghfh7f3jf3gh · Markdown: https://rewindex.com/company/xero/incidents/ghfh7f3jf3gh.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/ghfh7f3jf3gh · Generated 2026-10-18T11:32:16.352Z