# Xero: Some Users Unable To Log Into Xero.

> Xero status incident “Some Users Unable To Log Into Xero.” on 2017-01-24: impact minor (vendor’s label), 33 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/gb1f6xrg5hdn
Last updated: 2017-01-25T00:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-01-24 23:39 UTC · Resolved: 2017-01-25 00:12 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/gb1f6xrg5hdn](https://status.xero.com/incidents/gb1f6xrg5hdn)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-01-25 00:12 UTC: Our Product Team have resolved the issue that was preventing users from logging into Xero. If you're still having any problems, please clear your cookies and cache using the link below. Apologies for the inconvenience this has caused. Xero Help Centre: https://help.xero.com/ClearCookiesCache

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-01-24 23:39 UTC, resolved after 33 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/gb1f6xrg5hdn
- Citation: Xero, “Some Users Unable To Log Into Xero.” (2017-01-24 23:39 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/gb1f6xrg5hdn (CC BY 4.0).
- Markdown link: `[Xero: Some Users Unable To Log Into Xero. (2017-01-24)](https://rewindex.com/company/xero/incidents/gb1f6xrg5hdn)`


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Canonical: https://rewindex.com/company/xero/incidents/gb1f6xrg5hdn · Markdown: https://rewindex.com/company/xero/incidents/gb1f6xrg5hdn.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/gb1f6xrg5hdn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:05.176Z