# Xero: Global: Xero Practice Manager - customers may be experiencing slowness

> Xero status incident “Global: Xero Practice Manager - customers may be experiencing slowness” on 2025-04-01: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/g9vvdmmxf2q1
Last updated: 2025-04-01T03:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-01 01:31 UTC · Resolved: 2025-04-01 03:16 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/g9vvdmmxf2q1](https://status.xero.com/incidents/g9vvdmmxf2q1)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-04-01 03:16 UTC: Our team has resolved the issue impacting our customers trying to navigate in Xero Practice Manager. We apologise for any inconvenience this has caused. We learn from every incident and put measures in place to prevent issues from happening again A product release caused an issue with Xero Practice Manager, and this was rolled back.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-04-01 01:31 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/g9vvdmmxf2q1
- Citation: Xero, “Global: Xero Practice Manager - customers may be experiencing slowness” (2025-04-01 01:31 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/g9vvdmmxf2q1 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Practice Manager - customers may be experiencing slowness (2025-04-01)](https://rewindex.com/company/xero/incidents/g9vvdmmxf2q1)`


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Canonical: https://rewindex.com/company/xero/incidents/g9vvdmmxf2q1 · Markdown: https://rewindex.com/company/xero/incidents/g9vvdmmxf2q1.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/g9vvdmmxf2q1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:00.450Z