# Xero: Global: GST - Some customers unable to load GST specific reports

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-06-15 02:44 UTC · Resolved: 2023-06-15 04:01 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/g32f9nr3tcf9](https://status.xero.com/incidents/g32f9nr3tcf9)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-06-15 04:01 UTC: Our team has resolved the issue impacting customers accessing GST & Sales Tax reports. This was caused by a recent change and was reverted to resolve the problem. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/g32f9nr3tcf9 · Markdown: https://rewindex.com/company/xero/incidents/g32f9nr3tcf9.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/g32f9nr3tcf9 · Generated 2026-10-18T09:53:20.241Z