# Xero: Global: XeroMe - Customers are unable to access XeroMe

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-28 04:48 UTC · Resolved: 2026-01-28 07:18 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/fygw2tft8k9n](https://status.xero.com/incidents/fygw2tft8k9n)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2026-01-28 07:18 UTC: Our team has resolved the issue impacting customers trying to access XeroMe. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/fygw2tft8k9n · Markdown: https://rewindex.com/company/xero/incidents/fygw2tft8k9n.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/fygw2tft8k9n · Generated 2026-10-18T11:45:24.565Z