# Xero: Some users being logged out when using certain areas of Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-12-19 00:38 UTC · Resolved: 2016-12-19 03:44 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/fqb38q860w9v](https://status.xero.com/incidents/fqb38q860w9v)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2016-12-19 03:44 UTC: Our Product Team have resolved the issue that was causing some users to be logged out. Please let us know if you still have any issues, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/xero/incidents/fqb38q860w9v · Markdown: https://rewindex.com/company/xero/incidents/fqb38q860w9v.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/fqb38q860w9v · Generated 2026-10-18T09:46:36.520Z