# Xero: Philippines - Some customers may be experiencing errors in Xero due to an internet service connection issue

> Xero status incident “Philippines - Some customers may be experiencing errors in Xero due to an internet service connection issue” on 2025-09-24: impact minor (vendor’s label), 19 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/fln2hm1bs6p6
Last updated: 2025-09-25T02:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-24 07:25 UTC · Resolved: 2025-09-25 02:07 UTC · Duration: 19 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/fln2hm1bs6p6](https://status.xero.com/incidents/fln2hm1bs6p6)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-09-25 02:07 UTC: Our team has received confirmation that the issue impacting customers based in the Philippines on a speicific internet service provider from accessing Xero has been resolved. We recommend reaching out to your internet service provider if you are experiencing any further issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-09-24 07:25 UTC, resolved after 19 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/fln2hm1bs6p6
- Citation: Xero, “Philippines - Some customers may be experiencing errors in Xero due to an internet service connection issue” (2025-09-24 07:25 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/fln2hm1bs6p6 (CC BY 4.0).
- Markdown link: `[Xero: Philippines - Some customers may be experiencing errors in Xero due to an internet service connection issue (2025-09-24)](https://rewindex.com/company/xero/incidents/fln2hm1bs6p6)`


---
Canonical: https://rewindex.com/company/xero/incidents/fln2hm1bs6p6 · Markdown: https://rewindex.com/company/xero/incidents/fln2hm1bs6p6.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/fln2hm1bs6p6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:34:44.721Z