# Xero: Global: Xero - Some customers experiencing performance issues

> Xero status incident “Global: Xero - Some customers experiencing performance issues” on 2023-09-05: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/fldjgsb86hjs
Last updated: 2023-09-05T12:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-05 10:42 UTC · Resolved: 2023-09-05 12:04 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/fldjgsb86hjs](https://status.xero.com/incidents/fldjgsb86hjs)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-09-05 12:04 UTC: Our team has resolved the issue causing some to customers experience performance issues and error messages in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-09-05 10:42 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/fldjgsb86hjs
- Citation: Xero, “Global: Xero - Some customers experiencing performance issues” (2023-09-05 10:42 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/fldjgsb86hjs (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero - Some customers experiencing performance issues (2023-09-05)](https://rewindex.com/company/xero/incidents/fldjgsb86hjs)`


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Canonical: https://rewindex.com/company/xero/incidents/fldjgsb86hjs · Markdown: https://rewindex.com/company/xero/incidents/fldjgsb86hjs.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/fldjgsb86hjs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:16.534Z