# Xero: Xero - customers experiencing general slowness across Xero platform

> Xero status incident “Xero - customers experiencing general slowness across Xero platform” on 2023-10-08: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/f913sp0jb28d
Last updated: 2023-10-09T00:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-08 23:17 UTC · Resolved: 2023-10-09 00:18 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/f913sp0jb28d](https://status.xero.com/incidents/f913sp0jb28d)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-10-09 00:18 UTC: Our team has resolved the issue causing general slowness across the Xero platform. This was caused by a recent release and a simultaneous increase in Xero usage. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-10-08 23:17 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/f913sp0jb28d
- Citation: Xero, “Xero - customers experiencing general slowness across Xero platform” (2023-10-08 23:17 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/f913sp0jb28d (CC BY 4.0).
- Markdown link: `[Xero: Xero - customers experiencing general slowness across Xero platform (2023-10-08)](https://rewindex.com/company/xero/incidents/f913sp0jb28d)`


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Canonical: https://rewindex.com/company/xero/incidents/f913sp0jb28d · Markdown: https://rewindex.com/company/xero/incidents/f913sp0jb28d.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/f913sp0jb28d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:08:16.027Z