# Xero: Users are having issues with  information updating on reports and in the Client Manager in WorkflowMax and Xero Practice Manager.

> Xero status incident “Users are having issues with information updating on reports and in the Client Manager in WorkflowMax and Xero Practice Manager.” on 2019-12-23: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/f881nxr7xjdm
Last updated: 2019-12-24T01:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-12-23 23:25 UTC · Resolved: 2019-12-24 01:19 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/f881nxr7xjdm](https://status.xero.com/incidents/f881nxr7xjdm)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-12-24 01:19 UTC: Our Product Team have resolved the issue that was preventing information from updating on reports and within Client Manager in WorkflowMax and Xero Practice Manager. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2019-12-23 23:25 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/f881nxr7xjdm
- Citation: Xero, “Users are having issues with  information updating on reports and in the Client Manager in WorkflowMax and Xero Practice Manager.” (2019-12-23 23:25 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/f881nxr7xjdm (CC BY 4.0).
- Markdown link: `[Xero: Users are having issues with  information updating on reports and in the Client Manager in WorkflowMax and Xero Practice Manager. (2019-12-23)](https://rewindex.com/company/xero/incidents/f881nxr7xjdm)`


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Canonical: https://rewindex.com/company/xero/incidents/f881nxr7xjdm · Markdown: https://rewindex.com/company/xero/incidents/f881nxr7xjdm.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/f881nxr7xjdm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:43.992Z