# Xero: Some users are experiencing slowness and errors in WorkflowMax and XPM

> Xero status incident “Some users are experiencing slowness and errors in WorkflowMax and XPM” on 2020-01-13: impact minor (vendor’s label), 44 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/dvy9q7wth3rj
Last updated: 2020-01-14T00:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-13 23:55 UTC · Resolved: 2020-01-14 00:39 UTC · Duration: 44 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/dvy9q7wth3rj](https://status.xero.com/incidents/dvy9q7wth3rj)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-01-14 00:39 UTC: Our Product Team have resolved the issue that was preventing users from accessing WorkflowMax and Xero Practice Manager. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2020-01-13 23:55 UTC, resolved after 44 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/dvy9q7wth3rj
- Citation: Xero, “Some users are experiencing slowness and errors in WorkflowMax and XPM” (2020-01-13 23:55 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/dvy9q7wth3rj (CC BY 4.0).
- Markdown link: `[Xero: Some users are experiencing slowness and errors in WorkflowMax and XPM (2020-01-13)](https://rewindex.com/company/xero/incidents/dvy9q7wth3rj)`


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Canonical: https://rewindex.com/company/xero/incidents/dvy9q7wth3rj · Markdown: https://rewindex.com/company/xero/incidents/dvy9q7wth3rj.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/dvy9q7wth3rj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:14:06.513Z