# Xero: Australia: Xero Tax - customers can't print tax returns with custom cover letters

> Xero status incident “Australia: Xero Tax - customers can't print tax returns with custom cover letters” on 2024-07-29: impact minor (vendor’s label), 16 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/dnzp0pq2hjwg
Last updated: 2024-07-29T04:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-29 04:04 UTC · Resolved: 2024-07-29 04:20 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/dnzp0pq2hjwg](https://status.xero.com/incidents/dnzp0pq2hjwg)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-07-29 04:20 UTC: Our team has resolved the issue impacting Australian customers trying to print tax returns with custom cover letters in Xero Practice Manager/Xero Tax. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-07-29 04:04 UTC, resolved after 16 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/dnzp0pq2hjwg
- Citation: Xero, “Australia: Xero Tax - customers can't print tax returns with custom cover letters” (2024-07-29 04:04 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/dnzp0pq2hjwg (CC BY 4.0).
- Markdown link: `[Xero: Australia: Xero Tax - customers can't print tax returns with custom cover letters (2024-07-29)](https://rewindex.com/company/xero/incidents/dnzp0pq2hjwg)`


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Canonical: https://rewindex.com/company/xero/incidents/dnzp0pq2hjwg · Markdown: https://rewindex.com/company/xero/incidents/dnzp0pq2hjwg.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/dnzp0pq2hjwg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:22:39.949Z