# Xero: NZ Tax - Customers unable to eFile NZ tax returns to the IRD

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-03 19:02 UTC · Resolved: 2024-11-03 21:05 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/dg20n78sq3n5](https://status.xero.com/incidents/dg20n78sq3n5)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-11-03 21:05 UTC: Our team has resolved the issue impacting NZ customers trying to file tax returns to the IRD in Xero, or Xero Practice Manager (XPM). We apologise for any inconvenience this has caused. This was following a fix on IRD's end.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/dg20n78sq3n5 · Markdown: https://rewindex.com/company/xero/incidents/dg20n78sq3n5.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/dg20n78sq3n5 · Generated 2026-10-18T11:45:49.167Z