# Xero: Some users experiencing issues when uploading documents from Hubdoc to Xero

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-05-31 05:11 UTC · Resolved: 2021-05-31 06:54 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/db853lktbdjm](https://status.xero.com/incidents/db853lktbdjm)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2021-05-31 06:54 UTC: Our Product Team have resolved the issue that was preventing some customers from uploading documents to Xero from Hubdoc. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/db853lktbdjm · Markdown: https://rewindex.com/company/xero/incidents/db853lktbdjm.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/db853lktbdjm · Generated 2026-10-18T12:32:45.675Z