# Xero: Some users are unable to access reports in Xero

> Xero status incident “Some users are unable to access reports in Xero” on 2018-03-12: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/d903shvpvjhz
Last updated: 2018-03-12T21:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-03-12 19:52 UTC · Resolved: 2018-03-12 21:03 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/d903shvpvjhz](https://status.xero.com/incidents/d903shvpvjhz)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-03-12 21:03 UTC: Our Product Team have resolved the issue that was preventing some users from being unable to access reports in Xero. If you're still unable to access reports, please clear your browser's cache and cookies; otherwise, let us know and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2018-03-12 19:52 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/d903shvpvjhz
- Citation: Xero, “Some users are unable to access reports in Xero” (2018-03-12 19:52 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/d903shvpvjhz (CC BY 4.0).
- Markdown link: `[Xero: Some users are unable to access reports in Xero (2018-03-12)](https://rewindex.com/company/xero/incidents/d903shvpvjhz)`


---
Canonical: https://rewindex.com/company/xero/incidents/d903shvpvjhz · Markdown: https://rewindex.com/company/xero/incidents/d903shvpvjhz.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/d903shvpvjhz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:58:54.975Z