# Xero: Global: Subscription invoices - online invoices not loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-30 23:39 UTC · Resolved: 2023-05-31 00:19 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/d7sp8shfxb8j](https://status.xero.com/incidents/d7sp8shfxb8j)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-05-31 00:19 UTC: Our team has resolved the issue impacting customers trying to load online subscription invoices. This was caused by a recent change, that was reverted to resolve the issue. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/d7sp8shfxb8j · Markdown: https://rewindex.com/company/xero/incidents/d7sp8shfxb8j.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/d7sp8shfxb8j · Generated 2026-10-18T12:32:32.208Z