# Xero: Advanced Accounting menu - Unavailable for some customers

> Xero status incident “Advanced Accounting menu - Unavailable for some customers” on 2022-10-06: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/d2x0q1w7thth
Last updated: 2022-10-06T23:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-06 21:30 UTC · Resolved: 2022-10-06 23:41 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/d2x0q1w7thth](https://status.xero.com/incidents/d2x0q1w7thth)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-10-06 23:41 UTC: Our team has resolved the issue impacting preventing customers trying to access the Advanced Accounting menu in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-10-06 21:30 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/d2x0q1w7thth
- Citation: Xero, “Advanced Accounting menu - Unavailable for some customers” (2022-10-06 21:30 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/d2x0q1w7thth (CC BY 4.0).
- Markdown link: `[Xero: Advanced Accounting menu - Unavailable for some customers (2022-10-06)](https://rewindex.com/company/xero/incidents/d2x0q1w7thth)`


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Canonical: https://rewindex.com/company/xero/incidents/d2x0q1w7thth · Markdown: https://rewindex.com/company/xero/incidents/d2x0q1w7thth.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/d2x0q1w7thth · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:40:53.217Z