# Xero: Global: Xero Sign & e-signing - Customers experiencing issues

> Xero status incident “Global: Xero Sign & e-signing - Customers experiencing issues” on 2024-03-18: impact minor (vendor’s label), 27 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/cxwrxpr17yk9
Last updated: 2024-03-18T12:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-18 12:02 UTC · Resolved: 2024-03-18 12:29 UTC · Duration: 27 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/cxwrxpr17yk9](https://status.xero.com/incidents/cxwrxpr17yk9)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-03-18 12:29 UTC: Adobe have now resolved the issue preventing some customers from using Xero Sign, Document Packs, Tax products and the Xero Portal for e-signing documents . We apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-03-18 12:02 UTC, resolved after 27 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/cxwrxpr17yk9
- Citation: Xero, “Global: Xero Sign & e-signing - Customers experiencing issues” (2024-03-18 12:02 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/cxwrxpr17yk9 (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero Sign & e-signing - Customers experiencing issues (2024-03-18)](https://rewindex.com/company/xero/incidents/cxwrxpr17yk9)`


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Canonical: https://rewindex.com/company/xero/incidents/cxwrxpr17yk9 · Markdown: https://rewindex.com/company/xero/incidents/cxwrxpr17yk9.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/cxwrxpr17yk9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:04.949Z