# Xero: Global: Xero - Customers are experiencing issues in Xero

> Xero status incident “Global: Xero - Customers are experiencing issues in Xero” on 2023-10-29: impact minor (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/ctx8m5b08bvd
Last updated: 2023-10-30T01:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-29 22:49 UTC · Resolved: 2023-10-30 01:03 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/ctx8m5b08bvd](https://status.xero.com/incidents/ctx8m5b08bvd)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-10-30 01:03 UTC: Our team has resolved the issue impacting some customers trying to navigate in Xero. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and has restored service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-10-29 22:49 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/ctx8m5b08bvd
- Citation: Xero, “Global: Xero - Customers are experiencing issues in Xero” (2023-10-29 22:49 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/ctx8m5b08bvd (CC BY 4.0).
- Markdown link: `[Xero: Global: Xero - Customers are experiencing issues in Xero (2023-10-29)](https://rewindex.com/company/xero/incidents/ctx8m5b08bvd)`


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Canonical: https://rewindex.com/company/xero/incidents/ctx8m5b08bvd · Markdown: https://rewindex.com/company/xero/incidents/ctx8m5b08bvd.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/ctx8m5b08bvd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:59:17.115Z