# Xero: Some Users Are Unable to Access Workpapers

> Xero status incident “Some Users Are Unable to Access Workpapers” on 2017-01-31: impact minor (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/cs4lnphwp0r7
Last updated: 2017-02-02T00:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-01-31 22:58 UTC · Resolved: 2017-02-02 00:01 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/cs4lnphwp0r7](https://status.xero.com/incidents/cs4lnphwp0r7)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2017-02-02 00:01 UTC: Our Product Team have confirmed that the issue with accessing Workpapers has been resolved. If you're still having trouble logging in, please let us know.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2017-01-31 22:58 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/cs4lnphwp0r7
- Citation: Xero, “Some Users Are Unable to Access Workpapers” (2017-01-31 22:58 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/cs4lnphwp0r7 (CC BY 4.0).
- Markdown link: `[Xero: Some Users Are Unable to Access Workpapers (2017-01-31)](https://rewindex.com/company/xero/incidents/cs4lnphwp0r7)`


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Canonical: https://rewindex.com/company/xero/incidents/cs4lnphwp0r7 · Markdown: https://rewindex.com/company/xero/incidents/cs4lnphwp0r7.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/cs4lnphwp0r7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:35:09.583Z