# Xero: South Africa - Some customers may be experiencing issues when accessing parts of Xero

> Xero status incident “South Africa - Some customers may be experiencing issues when accessing parts of Xero” on 2025-12-10: impact minor (vendor’s label), 5.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/crbgn44w679y
Last updated: 2025-12-10T21:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-10 16:03 UTC · Resolved: 2025-12-10 21:27 UTC · Duration: 5.4 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/crbgn44w679y](https://status.xero.com/incidents/crbgn44w679y)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2025-12-10 21:27 UTC: We can confirm the issue impacting some South African customers trying to log into Xero has been resolved. We apologise for any inconvenience this has caused. This was caused by third-party supplier issues. As a cloud software service, we work with a range of third-party suppliers to help deliver the best experience we can for our customers and partners.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-12-10 16:03 UTC, resolved after 5.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/crbgn44w679y
- Citation: Xero, “South Africa - Some customers may be experiencing issues when accessing parts of Xero” (2025-12-10 16:03 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/crbgn44w679y (CC BY 4.0).
- Markdown link: `[Xero: South Africa - Some customers may be experiencing issues when accessing parts of Xero (2025-12-10)](https://rewindex.com/company/xero/incidents/crbgn44w679y)`


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Canonical: https://rewindex.com/company/xero/incidents/crbgn44w679y · Markdown: https://rewindex.com/company/xero/incidents/crbgn44w679y.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/crbgn44w679y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:12:03.698Z